Pricing
A couple of saved jobs a month can cover it.
Simple monthly plans, set up for you. Month to month, with no lock-in contract. Cancel any time with 30 days' notice.
For a few missed calls a week.
Standard $449
$199 setup
- Missed and after-hours calls answered
- Text after every call
- Standard script for your trade
- Sales calls screened out
- Up to 60 call minutes a month (about 30 calls)
- Email support
For busy owners on the tools all day.
Standard $649
$299 setup
- Everything in Essentials, plus:
- Double the calls: 120 minutes (about 60 calls)
- Script written for your business, your services and your rules
- Urgent jobs flagged at the top of your text
- Callers get a confirmation text so they know you'll call back Soon
- Call log you can check any time
- 30 days of close call reviews, then a monthly report and review call
- Changes whenever you need them, at no extra cost
- Direct line to Jarrod
- Your contacts skip the receptionist Soon
Your office manager: bookings, quotes and reviews handled.
Standard $949
$499 setup
- Everything in Pro
- Up to 200 call minutes a month (about 100 calls)
- Books quote visits into your calendar Soon
- Chases your quotes with a follow-up text Soon
- Asks happy customers for a Google review Soon
- Real emergencies put through, and you hear the job before you answer Soon
- Sends jobs into ServiceM8 or Tradify Soon
Prices in AUD. No GST is charged, as Ondavia isn't registered for GST. If that changes, we'll give you at least 30 days' notice. The standard price is what clients pay outside the founding offer. Call counts assume an average call of about 2 minutes. Extra minutes are charged at a set per-minute rate, and we'll let you know before you reach your limit. Monthly fees are paid in advance. See our Terms.
Pricing questions
The fine print, in plain English
How does the guarantee work?
Use Ondavia for your first 30 days. If you don't feel it has paid for itself, tell us within 7 days after that and we'll refund your first month's fee. You decide, not us. Claiming it ends your service: we switch your receptionist off and cancel straight away, with no notice period. It's a refund for leaving, not a free month, so you can't claim it and stay on. The setup fee covers the work to build your receptionist, so it isn't part of the refund.
Can I hear it before I pay?
Yes. The 15-minute chat and the demo are free. Once you decide to go ahead, you pay the setup fee and we build and test it for your business. The setup fee covers that work, so it isn't refundable once setup is done. Your first month is covered by the paid-for-itself guarantee.
Can I cancel?
Yes. Plans are month to month with no lock-in contract. Give us 30 days' notice and we'll stop the service at the end of that period. The setup fee isn't refundable once setup is done.
What if I go over my minutes?
Calls still get answered. Extra minutes are charged at a set per-minute rate on your next invoice, and we'll let you know before you reach your limit. If you're going over regularly, we'll talk about whether a bigger plan saves you money.
More answers on the FAQ page.
Free 15-minute chat
Hear it answer for your business.
Book a free 15-minute chat and hear a demo of how it works. Ready to go ahead? Pay the setup fee and we'll build and test one for your business, then switch it on.